Joining eXp & Onboarding
Submit Application & Independent Contractors Agreement (ICA)
Step 1: Go to https://join.exprealty.com and click on "Apply as Agent" to set up your account with your name, phone number, and email
Step 2: Receive confirmation email in about 30 minutes. Contains Guess Pass login credentials and Personal Code for onboarding Tracker Site. (Subject: "Welcome from eXp Realty! Let's get started!")
Step 3: Log in to https://joinapp.exprealty.com/SSO/
Step 4: A few hours later, get a text message from eXp to login and sign Independent Contractor Agreement (ICA)
Receive email with completed ICA (Subject: Copy of your Independent Contractor Agreement)
Step 5: Watch for email from State Broker to let you know they are working on the application. (Subject: "Quick Update on License Transfer for eXp Realty")
Questions at this step? Send an email to StateAbbreviaiton.onboarding@exprealty.net (example: tx.onboarding@exprealty.net)
NOTE: If you are in NY, TN & DE you MUST speak with the Broker team to progress with License Activation/Transfer per state regulations. Please be proactive in reaching out to the Broker Teams. Jump into the eXp World > Go To Menu -> Broker State Floor -> Pick Your State
Update MLS Association
Step 6: CRITICAL Confirm eXp email forwarding from the email (Subject: "Important Action Needed to Completely Join eXp Realty")
Step 7: Activate your Agent Passport account email "Welcome to eXp Realty" - replaces guest pass credentials (link expires in 30 days)
DON'T LOSE THIS LOGIN ID & PASSWORD - you will need this login information going forward for all eXp Services!
Step 8: Get the Skyslope Email with link to set up login password using your exp email address first.last@exprealty.com (Subject: Welcome to Skyslope") - Don't lose this password!!!!!!!!
CHECK OUT THIS HANDY ONBOARDING PRESENTATION CHECK OUT THIS HANDY ONBOARDING CHECKLIST
STATE BY STATE JOIN GUIDES
Got Questions? Visit with Staff in Onboarding and Agent Support
Call: 833-303-0610, press 1 for Pre-Onboarding Assistance
Call - 833-303-0610, press 2 for Join Application questions
Email: AgentOnboarding@exprealty.net
Chat - in the bottom right hand side of the Registration website
Visit in eXp World - GO TO menu in the upper left "Onboarding and Agent Support Lobby"
Lobby Hours in eXp World
Monday through Friday 7am-10pm CST
Saturday 7am-7pm CST
The Personal Code lets an you retrieve your current onboarding status. It is available to you on your Join App dashboard. Once you login to JoinApp at joinapp.exprealty.com/SSO/ you will see something like this and you will be able to copy/paste the Personal Code number into the blank, then hit "Retrieve" to display your current Onboarding Status.
ICA Signed off on by Our Internal Team
Receive email with completed ICA (Subject: Copy of your Independent Contractor Agreement)
You are fully active and ready to work when....
Once the Agent Onboarding team makes you active in the system you will receive a couple of emails
You get the Welcome Email - "Welcome to eXp Realty" - replaces guest pass credentials (link expires in 30 days)
You get the Skyslope Email - "Welcome to Skyslope" - with link to set up login password using your exp email address first.last@exprealty.com
Ways to Contact the eXp Onboarding Team for Individual Agents
General onboarding questions - agentonboarding@exprealty.net
Central specific onboarding questions - centralcareers@exprealty.net
Individual agent questions after onboarding - agentservices@exprealty.net
If you do not see the Skyslope email - expertcare@exprealtv.net
Ways to Contact the eXp Onboarding Team for Teams
General team onboarding questions - teamservices@exprealty.comet
Central specific onboarding questions - teamonboarding.central@exprealty.net
Team questions after onboarding - teamagentservices@exprealty.net
Onboarding times for the entire process can take 48 hours or more depending on all parties involvement and accuracy.